Privacy policy
Last updated: September 26, 2026
Privacy Policy
Freadio respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how Freadio may collect, use and protect information when you visit or use our website and purchase our products or services.
1. Information We May Collect
Depending on how you use Freadio, we may collect:
- Name
- Email address
- Phone number
- Billing information
- Shipping information where applicable
- Order and purchase information
- Account information
- Membership information
- Freadio Credits information
- Coupon and voucher information
- Course access information
- Customer support communications
- Device and browser information
- IP address
- Website usage information
- Cookie and analytics information
Payment information may be processed by third-party payment providers. Freadio does not necessarily receive or store complete payment-card information.
2. How We Use Information
We may use information to:
- Process orders
- Deliver digital products
- Provide courses
- Provide digital services
- Provide AI-powered services
- Manage Freadio Membership
- Apply discounts and credits
- Provide customer support
- Process refunds
- Prevent fraud and misuse
- Improve our website and services
- Send service-related communications
- Send promotional communications where permitted
- Maintain account and transaction records
3. Digital Products
When you purchase an eBook, course or digital product, information may be used to provide access and maintain purchase records.
4. Membership
If you purchase Freadio Membership, we may maintain information about:
- Membership plan
- Membership period
- Discounts
- Credits
- Vouchers
- Coupons
- Membership benefits
- Trial or promotional eligibility
5. Cookies
Freadio and third-party service providers may use cookies and similar technologies to:
- Operate the website
- Remember preferences
- Maintain sessions
- Analyze website usage
- Improve services
- Support marketing activities where applicable
You may be able to control cookies through your browser or available website settings.
6. Third-Party Services
Freadio may use third-party providers for services such as:
- Shopify
- Payment processing
- Digital product delivery
- Analytics
- Customer communication
- AI services
- Website functionality
- Marketing
These providers may process information according to their own privacy policies and applicable law.
7. Information Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
8. Data Retention
We may retain information for as long as reasonably necessary for:
- Providing services
- Maintaining transaction records
- Customer support
- Legal obligations
- Fraud prevention
- Dispute resolution
- Legitimate business purposes
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including rights to request access, correction or other applicable actions.
For privacy-related requests, contact:
10. Children's Privacy
Freadio is not intended to knowingly collect personal information from children in violation of applicable law.
Parents or guardians who believe that a child has provided personal information may contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised update date.
12. Contact
Freadio
Email: freadioai@gmail.com
Phone: +91 63520 72133
Address: BHIVE Platinum, Address Marker, Indiranagar, Bengaluru, Karnataka – 560008, India